At WILYMI Jewelry Co., we want you to love every piece you purchase. For items bought from wilymi.com, we offer exchanges, store credits within 14 days of the original purchase date. To qualify, items must be in their original condition, accompanied by the original packaging and sales slip. Please read our full returns & exchanges policy here.

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For any online purchases, please contact us first to confirm the return of your order and receive specific shipping instructions. Do not ship jewelry to us without these instructions. 

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Custom-ordered pieces are final sale and cannot be returned or exchanged. Additionally, items showing signs of wear, damage, or alteration (such as engraving, embossing, or resizing) cannot be returned or exchanged.