shipping policy

Shipping Policy — WILYMI Jewelry Co.
Effective Date: September 1, 2021

Thank you for shopping with WILYMI Jewelry Co.! We are committed to providing a smooth and reliable shipping experience for all our customers. Please review our shipping policy below.

1. Shipping Methods and Costs
We offer several shipping options tailored to your needs:
FREE Standard Shipping on orders over $150 (before taxes) - We ship from Toronto. Canada.


USA Shipping: $12 flat rate


Canada Shipping:


Ontario Standard Mail: $12


Ontario Express Mail: $20


Other Provinces Standard Mail: $25


Other Provinces Express Mail: $30


International Shipping: Flat rate of $30



2. Order Processing Time
All orders are processed within 1 week of purchase. Orders placed after 2 PM EST will begin processing the next business day.


3. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment on our website or via the carrier’s tracking portal.

4. Shipping Restrictions
We currently ship to USA, Canada, and International destinations worldwide.

5. Delivery Issues
If your order does not arrive within the expected timeframe, please contact us at info@WILYMI.com for assistance.

6. Damaged or Lost Items
In the rare event your item arrives damaged or is lost during shipping, please notify us within 14 days of receipt. We will work with you to resolve the issue promptly.

7. Changes to Your Order
If you need to change or cancel your order, please contact us as soon as possible at info@WILYMI.com.
 Custom orders are final sale and not eligible for refund or exchange.
 Once your order has been processed for shipping, changes may not be possible, but we will do our best to accommodate your request for regular orders.

8. International Duties and Taxes
For international shipments, customs duties and taxes may apply. These fees are the responsibility of the customer and vary by country.

9. Contact Us
For any questions or concerns about shipping, please reach out to us at: info@WILYMI.com

Thank you for choosing WILYMI Jewelry Co.! We appreciate your business and look forward to serving you.